Privacy Policy

Privacy Policy billion77 — Our Commitment to Protecting Your Data

At billion77, player privacy is more than a legal obligation — it is part of the trust we uphold every day. This document clearly explains how we collect, use, store and protect your personal data as a billion77 platform user in Malaysia.

Last updated: 1 January 2026 Bahasa Malaysia
Data Protection

How billion77 Protects Your Privacy

The six core pillars of the billion77 privacy protection system that we put into practice every day to safeguard player data.

256-Bit SSL Encryption

All data transmitted between your device and billion77 servers is protected by industry-standard 256-bit SSL encryption. This ensures your personal information, passwords, and transaction details cannot be intercepted by unauthorized parties during transmission.

Secure Data Storage

Your personal data is stored on servers protected by multiple layers of physical and digital security. Access to the player database is restricted to authorised personnel only, and every access is logged for internal security audit purposes.

Strict Access Controls

Billion77's access control system ensures that only those who genuinely need to can view your data. The principle of least privilege is enforced — each staff member can only access the data required for their specific role, nothing more.

No Data Sales

Billion77 has never and will never sell, rent or commercialise players' personal data to any third party for marketing purposes. Your data is used solely for the purposes stated in this privacy policy — nothing more.

Two-Factor Authentication

Billion77's two-factor authentication (2FA) system adds an extra layer of security to your account. Even if your password is compromised, an attacker still cannot log in without the verification code sent exclusively to your registered device.

Active 24/7 Monitoring

The billion77 security team monitors our systems around the clock to detect any suspicious activity. In the event of a potential security breach, affected players will be notified promptly and immediate protective measures will be taken.

billion77 Privacy Commitment: We understand that your trust is our most valuable asset. This privacy policy is written in plain language so you know exactly how your data is managed — without confusing legal jargon.

01 Introduction

Billion77 ("we", "our platform") operates as an online gaming and betting platform serving players in Malaysia. We take our responsibility seriously in ensuring that every player's personal data is managed transparently, securely and responsibly.

This privacy policy applies to all users who access the billion77 platform — whether via the website at billion77.win or the billion77 mobile app. It describes the types of data we collect, why we need it, how it is used, and your rights in relation to that data.

By registering or using the billion77 platform, you consent to the collection and use of your data as described in this privacy policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

02 Personal Data We Collect

Billion77 only collects data that is strictly necessary to provide you with a safe, fair and seamless experience. The following are the types of data we collect:

Data Categories Example Information Purpose of Collection
Identity Information Full name, date of birth, identity card number Identity verification (KYC), legal compliance
Contact Information Email address, phone number, residential address Account communications, notification delivery
Financial Information Bank account numbers, e-wallet details, transaction records Deposit and withdrawal processing
Technical Data IP address, device type, web browser, operating system Security, fraud detection, platform optimisation
Activity Data Game history, wagering records, login activity, session duration Regulatory compliance, abuse prevention
Preference Data Language settings, game preferences, self-set deposit limits Personalizing your user experience

Some information is collected automatically when you use the billion77 platform, while other information is only collected when you voluntarily provide it during registration or KYC verification.

03 How We Use Your Data

Every piece of data we collect serves a clear purpose. billion77 uses your personal data for the following:

  • Account Management: Creating and maintaining your billion77 account, including processing registration, identity verification, and profile management.
  • Transaction Processing: Handling all deposits, withdrawals, and other financial activity in your account securely and efficiently.
  • Platform Security: Detecting and preventing fraud, unauthorised access, bonus abuse, and other illicit activity.
  • Legal Compliance: Fulfilling our obligations under applicable anti-money laundering, data protection, and gambling regulations.
  • Customer Support: Resolving your inquiries, complaints, and technical issues effectively based on your account records.
  • Service Communications: Sending important notifications related to your account, changes to terms, eligible bonuses, and security updates.
  • Responsible Gambling: Monitoring gameplay patterns to identify players who may need support and offering appropriate responsible gaming tools.
  • Platform Improvements: Analysing usage data in aggregate (without identifying individuals) to improve the overall user experience.

Billion77 does not use your data to make automated decisions that significantly affect you without human oversight, except in cases of real-time fraud detection that require immediate action to protect platform security.

04 Data Sharing with Third Parties

Billion77 does not sell your personal data to anyone. However, there are limited situations where we need to share your data with trusted third parties, solely to enable us to provide services to you:

  • Payment Providers: Financial institutions, banks, and e-wallet operators that process your deposit and withdrawal transactions. They only receive data necessary to complete the relevant transaction.
  • Identity Verification Providers: Third-party KYC services that help us verify player identities and meet regulatory compliance requirements.
  • Game Providers: Game software providers that supply slots, Live Casino, and other games on the billion77 platform may receive limited game session data for technical purposes.
  • Legal Authority: billion77 will disclose data to competent authorities when required by law, court order or direction from a legitimate regulatory body.
  • Technology Service Providers: Hosting, cybersecurity, and IT infrastructure companies that support billion77's technical operations, all of whom are bound by strict confidentiality agreements.

Important: All third parties we work with are required to meet data protection standards equal to or higher than those of billion77. Data processing agreements are signed with every partner to ensure your data remains protected at all times.

05 Cookies and Tracking Technologies

The billion77 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as maintaining your login session and ensuring security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information about how you use the platform — pages visited, time spent, errors encountered — to help us improve our services.
  • Functional Cookies: Remembering your preferences such as language settings and display choices so you do not have to reconfigure them every time you log in.
  • Analytics Cookies: Helping us understand overall usage patterns in aggregate and without personally identifiable information, to make better product decisions.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the billion77 platform.

billion77 does not use cookies to track your activity on websites outside our platform. Our tracking is limited entirely to your interactions within the billion77 ecosystem.

06 Data Retention and Deletion Period

Billion77 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by applicable law.

  • Active Account Data: Retained for the duration your account is active and for a specified period after account closure for legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years after a transaction occurs, as required by Malaysia's financial and anti-money laundering laws.
  • Security Logs: Retained for 12 months for security incident investigation and audit purposes.
  • Customer Support Data: Support conversation records are retained for 3 years to enable us to provide consistent assistance and resolve any disputes.
  • Gaming Data: Game session history is retained for 5 years for regulatory compliance and dispute resolution purposes.

When data is no longer needed and there is no legal obligation to retain it, billion77 will securely delete or anonymise that data using methods that ensure it cannot be recovered.

07 Your Rights as a User

As a billion77 platform user, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or outdated, you may request that we update it.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data, subject to legal obligations.

Right to Object

You may object to the processing of your data for specific purposes such as direct marketing.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service.

Right to Restriction of Processing

In certain situations, you may request that we temporarily restrict the processing of your data.

To exercise any of the above rights, contact the billion77 privacy team via Live Chat or our support email. We will process your request within 30 working days from the date of receipt.

08 Data Security Measures

Billion77 implements multiple layers of technical and organisational protection to keep your personal data secure at all times:

  • Data Encryption in Transit: All communications between your device and the billion77 platform are secured with TLS 1.3 protocol and 256-bit SSL encryption.
  • Stored Data Encryption: Sensitive data stored in our database, including financial information and passwords, is encrypted using the latest encryption algorithms.
  • Regular Security Testing: The billion77 platform undergoes regular penetration testing and security audits by independent third parties to identify and address potential vulnerabilities.
  • Staff Training: All billion77 staff who handle customer data receive comprehensive data protection training and are bound by strict confidentiality agreements.
  • Incident Response Plan: billion77 has detailed incident response procedures in place to address any data breach swiftly and effectively, including notifying affected players within the stipulated timeframe.

While no system can guarantee 100% security, billion77 is committed to applying the best available security standards at all times. You can also help protect your account by using a strong password, enabling 2FA, and never sharing your login details with anyone.

09 Children's Privacy

The billion77 platform is exclusively for users aged 18 and above. We do not intentionally collect, store or process personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge — for example, through registration using a false identity — we will take immediate steps to delete that data and close the relevant account.

If you are a parent or guardian who believes your child has registered on the billion77 platform, please contact our support team immediately so we can take appropriate action without delay.

10 Amendments to This Privacy Policy

Billion77 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, legal requirements or technological developments. We are committed to informing you of any material changes through the following methods:

  • Notices prominently displayed on the billion77 platform homepage.
  • A notification email to the email address registered to your account.
  • In-app notices within the billion77 mobile app during your active session.

The "Last updated" date shown at the top of this page will always be updated to reflect the date of the most recent amendment. Continued use of the billion77 platform after an amendment takes effect will be considered your acceptance of the updated policy.

We encourage you to revisit this page periodically so you always know how we protect your privacy.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this privacy policy or how billion77 handles your personal data, our team is ready to assist you:

  • Live Chat: The fastest way to reach us — available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the billion77 platform.
  • Email: Send your privacy inquiries to [email protected] and we will respond within 2 business days.

For data rights requests (such as access, correction, or deletion), please clearly state the type of request and include the necessary identity verification details so we can process it securely and efficiently.

For more information about your rights and how we protect your data, you may also refer to Terms and Conditions and the Responsible Gaming billion77.

Safe & Trusted Platform

Your Data Is Protected — Play with Peace of Mind at billion77

Billion77 puts your data security first at every step. Register today and enjoy a safe, transparent and rewarding gaming experience alongside over half a million Malaysian players.

256-bit SSL encryption No data sales 24/7 Monitoring Integrated KYC
Bahasa Melayu